A COMPREHENSIVE GUIDE TO TELEHEALTH IMPLEMENTATION AND ADMINISTRATIVE CHALLENGES

These days, there has been a significant change in the healthcare landscape in which telehealth became one of the main components of modern care delivery. Telehealth is no longer just an optional service, but rather a cornerstone of health-care systems around the world, propelled by technological advances and the global response to unprecedented health crises. Still, implementing telehealth services can be challenging, requiring navigation of issues like regulation, technology and workflow redesign and stakeholder engagement.
This book, A Practical Guide to the Implementation and Administrative Challenges of Telehealth, was created to meet the needs of healthcare leaders, administrators, clinicians, policymakers, and students who are looking for an evidence-based guide to those individuals and groups who are responsible for the strategic decisions about telehealth operations. The paper contains a practical guide to the successful adoption and implementation of telehealth programs and tackles the challenges that organizations commonly encounter in bringing virtual care to life.
The chapters take readers through each step of telehealth implementation from conceptualization and groundwork to clinical integration, workforce training, and outcome evaluation. It dives deeply into the administrative challenges – reimbursement policies, legal issues, privacy issues, and change management strategies – and provides hands-on ideas to overcome these hurdles.
While guiding readers to an understanding of the telehealth evidence base, we hope to fill the theory-to-practice gap by providing actionable approaches to building sustainable and patient-centered solutions. Whether you are building a new telehealth program, optimizing services you already provide, or navigating the regulations that are likely to change with the COVID crisis, this guide presents a framework that can serve as a template for adaptation in different healthcare environments.
I want to express my profound gratitude to the experts, practitioners, and researchers whose insights and experiences have shaped this book. I hope that this body of work supports health care organizations in harnessing telehealth as a strategic tool to increase access, better outcomes, and transform the future of care delivery.